Requesting a refund
Email support@ddream.at with your order reference, purchase email and reason for the request. Jakub Landsberg reviews the request. Do not send your full license key or unnecessary bank details. The terms of your order and mandatory consumer rights remain applicable; this page does not promise an unconditional money-back guarantee.
Delivery or product problems
If the email or key did not arrive, or the plugin does not work, contact support with your order reference and a description of the problem. Access under the corresponding license ends when a refund is confirmed. A refund request does not mean it has already been approved.